Your personal data is important to us. We recognize the need for appropriate protection and management of the personal information you provide to us.
1. Data administrator
For www.astoriagrandhotel.bg the administrator of the personal data is Astoria Group LTD, UIC 203033872. Our privacy practices are in line with current data protection rules and the GDPR.
2. Personal data protection
This Privacy Statement applies to any information collected from or sent to us.
Personal data is any information that can identify you – your names, your e-mail address or your user behavior when using our social networks or other electronic media.
There is no need to provide personal information to view our site: www.astoriagrandhotel.bg
2.1. We are collecting your personal information when you:
• make a payment for reservation;
• make inquiries to us through the contact form;
• send us an e-mail or contact us by phone through the site;
• when you need to leave your name, phone, company, e-mail.
2.2. : You provide us with the following personal data when requesting through the contact forms on the site, as well as through the booking form:
• Your Name
• Your e-mail
• Phone (voluntary / optional)
3. Data security
We use SSL – Secure Socket Layer protocol to prevent misuse of data by third parties. You can be sure of this by checking the padlock symbol in your browser’s status bar, which is locked and the address bar starts with the “https: //” protocol.
4. Your rights
4.1. Right to be informed
You have the right at any time to request from us information about the data stored about you, as well as their origin, recipients or categories of recipients to whom they are transmitted and their purpose for storage. This does not apply to the electronic providing of information.
4.2. Right of withdrawal
If you have given your consent to the use of your data, you can withdraw it at any time with further action without having to give us reasons.
For this purpose you can send us an email to recervation@astoriagrandhotel.bg or a letter to the postal address:
SOFIA 1606, 8 TOTLEBEN BLVD., to Diana Gerginova
4.3. Right of correction
If your data stored by Astoria Group LTD is not correct, you can correct it at any time in your client account or ask us to correct them.
4.4. Right to delete and block
You have the right to delete and block the data that Astoria Group LTD stores for you.
The deletion of your personal data can be done at any time by you, if you are registered on the site or by contacting us at recervation@astoriagrandhotel.bg or 02/9063100
or by sending a letter to the postal address:
SOFIA 1606, 8 TOTLEBEN BLVD., to Diana Gerginova.
5. Data portability right – from 25.05.2018
If you request your personal data from us, we will transmit or transfer the data to you or another administrator in a structured, technical format.
Declaration of consent
Съгласие и отказ от събиране на данни
By accepting these terms and conditions, you give us your consent to use, process and transmit your personal data for marketing purposes (sending advertisements for current products, services, promotions, e-mails).
You can withdraw this consent with effect from now on at any time and without giving any reasons.
Confirmation of the Privacy Statement
* I have read, understood and agree with the Privacy Statement. If you do not agree to these terms and conditions, please do not provide any personal information on this site.
For questions related to personal data protection, you can contact us:
Astoria Group LTD
Data Protection Officer: Diana Gerginova
e-mail:recervation@astoriagrandhotel.bg
Phone: 02/9063100